Shipping Policy

Last updated: March 2026

This Shipping Policy describes how orders are processed, shipped, and delivered when purchasing from https://markettino.com.

Company Information
Sima Cristian
43bis Boulevard Pierre Semard
06300 Nice, France
SIRET: 91124468900053
Email: contact@markettino.com

1. Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Processing time refers to the period required to verify the order, prepare the product, and hand it over to the shipping carrier.

Orders placed on weekends or public holidays may be processed on the next business day.

2. Shipping Model

Our store operates using a dropshipping fulfillment model.

This means that products may be shipped directly from third-party suppliers or international warehouses rather than from our own facilities.

Because of this model:

Products may be shipped from different locations or countries
Items in the same order may arrive in separate packages
Packaging may differ from what is shown on the Website

3. Estimated Delivery Times

Estimated delivery times vary depending on the product, supplier, and destination country.

Typical delivery estimates are:

Europe: 7–15 business days
International destinations: 10–20 business days

These estimates are provided for guidance only and may vary due to factors outside our control.

4. Shipping Costs

Shipping costs, if applicable, will be clearly displayed at checkout before completing your purchase.

In some cases, we may offer free shipping promotions depending on the product or order value.

5. Shipping Delays

While we work to ensure timely delivery, delays may occur due to:

Carrier delays
Customs processing
High demand periods
Weather conditions
Logistics disruptions

We are not responsible for delays caused by shipping carriers or customs authorities.

6. Tracking Information

When available, tracking information will be provided after your order has been shipped.

Customers may receive tracking details via email once the supplier or shipping partner generates them.

Please allow several days for tracking information to become active in the carrier’s system.

7. Incorrect Address

Customers are responsible for providing accurate and complete shipping information at checkout.

If an incorrect address is provided and the order has already been shipped, we may not be able to modify the delivery details.

We are not responsible for lost packages due to incorrect addresses provided by customers.

8. Customs, Duties, and Taxes

For international shipments, customs duties, import taxes, or other fees may apply depending on the destination country.

These charges are determined by the customs authority of the destination country and are the responsibility of the customer.

9. Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible at contact@markettino.com with your order number and relevant details.

We will work with the shipping carrier or supplier to investigate the issue and assist in resolving the situation.

10. Contact

If you have any questions regarding shipping, please contact us:

Sima Cristian
43bis Boulevard Pierre Semard
06300 Nice, France

Email: contact@markettino.com
Website: https://markettino.com